Following our analysis, starting from approximately 20:15 UTC, installs have been attributed correctly to new impressions recorded after that time. Installs will not be attributed to impressions received before 20:15 UTC. Additionally, we observed a lower rate of re-engagement attributions during the incident window (approximately 19:35–20:10 UTC). The issue has been fully resolved. If you experience any further issues, please contact our support team.
Posted 3 months ago. Mar 24, 2025 - 20:59 UTC
Update
As of approximately 20:10 UTC, installs are being attributed to clicks. We are still analyzing the status of attribution to impressions. We will continue to provide updates. Thank you for your patience.
Posted 3 months ago. Mar 24, 2025 - 20:32 UTC
Identified
As of 19:35 UTC, new installs are attributed only to Self-Reporting Networks (SRNs) and organic sources due to an issue preventing attribution to clicks and impressions. We will provide further updates as soon as possible.