Resolved -
As of approximately 14:05 UTC, installs are being attributed to new impressions recorded after this time.
Installs will not be attributed to impressions received before 14:05 UTC.
The issue has now been fully resolved.
If you experience any further issues, please contact our support team.
Mar 16, 15:01 UTC
Identified -
Between 12:15 UTC and 12:30 UTC, new installs were attributed only to Self-Reporting Networks (SRNs) and organic sources due to an issue preventing attribution to clicks and impressions.
As of 12:30 UTC, attribution to clicks has returned to normal. However, attribution to impressions is still not functioning.
We will provide further updates as soon as possible.
Mar 16, 13:48 UTC